help desk HelpdeskTicket Comment

app/Http/routes.php

@@ -756,6 +756,7 @@ Route::group(
         'as' =>'help.comment',
         'uses' => 'HelpDeskController@comment'
     ]);
+
 //    Route::get('/terms_and_conditions', [
 //        'as' => 'termsAndConditions',
 //        function () {

resources/lang/en/ClientSide.php

@@ -156,4 +156,15 @@ return [
     'checkout_fail_button' => 'Contact us',
     'redirect_payment_message' =>'Redirecting to payment gateway',
     'organiser' => 'Organiser',
+    'support' => 'Tech. support',
+    'submit_ticket' => 'Submit ticket',
+    'support_form_text' => 'Lorem ipsum dolor sit amet, consectetur adipisicing elit. Doloremque libero mollitia nemo, nobis odit quasi quidem quisquam sunt. Cupiditate dolores nisi nostrum officiis provident quasi recusandae unde voluptate. Eos, suscipit!',
+    'support_topic' => 'Topic',
+    'choose_support_topic' => 'Please chose topic',
+    'other' => 'Other',
+    'attachment' => 'attachment',
+    'support_subject' => 'Subject',
+    'reply' => 'Reply',
+    'new_ticket' => 'New ticket',
+
 ];

resources/lang/ru/ClientSide.php

@@ -163,4 +163,15 @@ return [
     'search_result' => 'Результат поиска по',
     'search_showing' => 'Видно на странице',
     'organiser' => 'Организатор',
+
+    'support' => 'Tech. support',
+    'submit_ticket' => 'Submit ticket',
+    'support_form_text' => 'Lorem ipsum dolor sit amet, consectetur adipisicing elit. Doloremque libero mollitia nemo, nobis odit quasi quidem quisquam sunt. Cupiditate dolores nisi nostrum officiis provident quasi recusandae unde voluptate. Eos, suscipit!',
+    'support_topic' => 'Topic',
+    'choose_support_topic' => 'Please chose topic',
+    'other' => 'Other',
+    'attachment' => 'attachment',
+    'support_subject' => 'Subject',
+    'reply' => 'Reply',
+    'new_ticket' => 'New ticket',
 ];

resources/lang/tk/ClientSide.php

@@ -168,4 +168,15 @@ sargydyňyz Bank tarapyndan ýatyrylandyr. Biletleri täzeden satyn almaga synan
     'search_result' => 'Gözleg netijesi:',
     'search_showing' => 'Sahypada görkezileni',
     'organiser' => 'Gurnaýjy',
+
+    'support' => 'Tech. support',
+    'submit_ticket' => 'Submit ticket',
+    'support_form_text' => 'Lorem ipsum dolor sit amet, consectetur adipisicing elit. Doloremque libero mollitia nemo, nobis odit quasi quidem quisquam sunt. Cupiditate dolores nisi nostrum officiis provident quasi recusandae unde voluptate. Eos, suscipit!',
+    'support_topic' => 'Topic',
+    'choose_support_topic' => 'Please chose topic',
+    'other' => 'Other',
+    'attachment' => 'attachment',
+    'support_subject' => 'Subject',
+    'reply' => 'Reply',
+    'new_ticket' => 'New ticket',
 ];

resources/views/admin/HelpDeskTicket.blade.php

@@ -100,7 +100,7 @@
                                 <p class="help-block">{{ $errors->first('text') }}</p>
                             @endif
                         </div>
-                        {!! Form::submit(trans("ClientSide.create_ticket"), ['class'=>"btn btn-success"]) !!}
+                        {!! Form::submit('Submit', ['class'=>"btn btn-success"]) !!}
                     </form>
                 </div>
             </div>

resources/views/desktop/Pages/HelpDeskCreateForm.blade.php

@@ -4,8 +4,20 @@
 
 <section class="movie-items-group firts-child my-5">
     <div class="container">
+        <div class="row justify-content-around">
+            <div>
+                <h1>
+                    @lang('ClientSide.support')
+                </h1>
+            </div>
+            <div>
+                <form action="{{route('help.show')}}" method="GET">
+                    {!! Form::input('code', null, array(['class'=>'form-control'])) !!}}
+                </form>
+            </div>
+        </div>
         <div class="row justify-content-center">
-            <p class="my-4">Lorem ipsum dolor sit amet, consectetur adipisicing elit. Doloremque libero mollitia nemo, nobis odit quasi quidem quisquam sunt. Cupiditate dolores nisi nostrum officiis provident quasi recusandae unde voluptate. Eos, suscipit!</p>
+            <p class="my-4">@lang('ClientSide.support_form_text')</p>
             <div class="col-6">
                 <form action="{{route('help.create')}}" method="POST" enctype="multipart/form-data">
                     @csrf
@@ -27,18 +39,18 @@
                     </div>
 
                     <div class="form-group {{ ($errors->has('topic')) ? 'has-error' : '' }}">
-                        {!! Form::label('topic', trans("ClientSide.topic"), array('class'=>'control-label')) !!}
+                        {!! Form::label('topic', trans("ClientSide.support_topic"), array('class'=>'control-label')) !!}
                         {!! Form::select('topic',help_topics(), old('topic'), ['placeholder'=>trans('ClientSide.please_select'),'class' => 'form-control','id'=>'topic']) !!}
                         @if($errors->has('topic'))
                             <p class="help-block">{{ $errors->first('topic') }}</p>
                         @endif
                     </div>
                     <div class="form-group d-none">
-                        {!! Form::label('subject', trans("ClientSide.subject"), array('class'=>'control-label')) !!}
+                        {!! Form::label('subject', trans("ClientSide.support_subject"), array('class'=>'control-label')) !!}
                         {!! Form::text('subject', old('subject',trans('ClientSide.other')),array('class'=>'form-control' ))  !!}
                     </div>
                     <div class="form-group custom-theme {{ ($errors->has('text')) ? 'has-error' : '' }}">
-                        {!! Form::label('text', trans("ClientSide.text"), array('class'=>'control-label required')) !!}
+                        {!! Form::label('text', trans("ClientSide.message"), array('class'=>'control-label required')) !!}
                         {!! Form::textarea('text', old('text'),
                                     array(
                                     'class'=>'form-control  editable',
@@ -55,7 +67,7 @@
                             <p class="help-block">{{ $errors->first('attachment') }}</p>
                         @endif
                     </div>
-                    {!! Form::submit(trans("ClientSide.create_ticket"), ['class'=>"btn btn-success"]) !!}
+                    {!! Form::submit(trans("ClientSide.submit_ticket"), ['class'=>"btn btn-success"]) !!}
 
 
                 </form>

resources/views/desktop/Pages/HelpDeskTicket.blade.php

@@ -9,7 +9,8 @@
                         <div class="row">
                             <div class="col-lg-8 col-md-8">
                                 <div class="alert alert-info" role="alert">
-                                    <p><strong>{{$ticket->owner}} : </strong>{{$ticket->text}}</p>
+                                    <p><strong>{{$ticket->owner}} : </strong> <small>{{$ticket->created_at->diffForHumans()}}</small></p>
+                                    <p>{{$ticket->text}}</p>
                                     <br>
                                     @if($ticket->attachment)
                                         <span><strong>Attachment:</strong> <a href="{{asset('user_content/'.$entry->attachment)}}">{{$entry->attachment}}</a></span>
@@ -21,7 +22,10 @@
                             <div class="row">
                                 <div class="@if($comment->user_id)col-lg-offset-4 col-md-offset-4 @endif col-lg-8 col-md-8">
                                     <div class="alert alert-success" role="alert">
-                                        <p><strong>{{$comment->name}} : </strong>{{$comment->text}}</p><br>
+                                        <p><strong>{{$comment->name}} : </strong><small>{{$comment->created_at->diffForHumans()}}</small></p>
+
+                                        <p>{{$comment->text}}</p>
+                                        <br>
                                         @if($comment->attachment)
                                             <span><strong>Attachment:</strong> <a href="{{asset('user_content/'.$comment->attachment)}}">{{$comment->attachment}}</a></span>
                                         @endif
@@ -35,7 +39,7 @@
                         <form action="{{route('help.comment',['code' => $ticket->code])}}" method="post" enctype="multipart/form-data">
                             @csrf
                             <div class="form-group custom-theme {{ ($errors->has('text')) ? 'has-error' : '' }}">
-                                {!! Form::label('text', trans("ClientSide.text"), array('class'=>'control-label required')) !!}
+                                {!! Form::label('text', trans("ClientSide.message"), array('class'=>'control-label required')) !!}
                                 {!! Form::textarea('text', old('text'),
                                             array(
                                             'class'=>'form-control  editable',
@@ -52,7 +56,7 @@
                                     <p class="help-block">{{ $errors->first('attachment') }}</p>
                                 @endif
                             </div>
-                            {!! Form::submit(trans("ClientSide.create_ticket"), ['class'=>"btn btn-success"]) !!}
+                            {!! Form::submit(trans("ClientSide.reply"), ['class'=>"btn btn-success"]) !!}
                         </form>
                     </div>
                 </div>

routes/breadcrumbs.php

@@ -40,7 +40,7 @@ Breadcrumbs::for('search',function($trail){
 
 Breadcrumbs::for('help',function($trail){
     $trail->parent('home');
-    $trail->push(trans('ClientSide.help'));
+    $trail->push(trans('ClientSide.support'));
 });
 
 Breadcrumbs::for('add_event',function($trail){