help ticket comment email template

app/Http/Controllers/Admin/HelpTicketCrudController.php

@@ -48,6 +48,7 @@ class HelpTicketCrudController extends CrudController
             ['name'=>'email','type'=>'email','label'=>'Email'],
             ['name'=>'subject','type'=>'text','label'=>'Subject'],
             ['name'=>'status','type'=>'text','label'=>'Status'],
+            ['name'=>'updated_at','type'=>'datetime','Update']
         ]);
         // add asterisk for fields that are required in HelpTicletRequest
 //        $this->crud->setRequiredFields(StoreRequest::class, 'create');

app/Notifications/TicketCommented.php

@@ -2,11 +2,13 @@
 
 namespace App\Notifications;
 
+use App\Models\BackpackUser;
 use App\Models\HelpTicketComment;
 use Illuminate\Bus\Queueable;
 use Illuminate\Notifications\Notification;
 use Illuminate\Contracts\Queue\ShouldQueue;
 use Illuminate\Notifications\Messages\MailMessage;
+use Illuminate\Support\Facades\Log;
 
 class TicketCommented extends Notification implements ShouldQueue
 {
@@ -46,10 +48,22 @@ class TicketCommented extends Notification implements ShouldQueue
      */
     public function toMail($notifiable)
     {
-        return (new MailMessage)
-                    ->line('The introduction to the notification.')
-                    ->action('Notification Action', url('/'))
-                    ->line('Thank you for using our application!');
+        try{
+            if($notifiable instanceof BackpackUser){
+                return (new MailMessage)
+                    ->line('New comment on ticket №'.$this->comment->ticket->code)
+                    ->line($this->comment->text)
+                    ->line($this->comment->created_at)
+                    ->action('Reply here', route('ticket.replay',['id'=>$this->comment->help_ticket_id]));
+
+            }
+            else
+                return (new MailMessage)
+                    ->view('Emails.Help.CommentNotification',['comment' => $this->comment]);
+        }
+        catch (\Exception $ex){
+            Log::error($ex);
+        }
     }
 
     /**

app/Notifications/TicketReceived.php

@@ -3,6 +3,7 @@
 namespace App\Notifications;
 
 use App\Models\HelpTicket;
+use App\Models\HelpTicketComment;
 use Illuminate\Bus\Queueable;
 use Illuminate\Notifications\Notification;
 use Illuminate\Contracts\Queue\ShouldQueue;
@@ -52,26 +53,22 @@ class TicketReceived extends Notification implements ShouldQueue
      */
     public function toMail($notifiable)
     {
-        Log::info($notifiable);
         try{
-            if($notifiable instanceof HelpTicket){
+            if($notifiable instanceof HelpTicketComment){
                 return (new MailMessage)
-                    ->view('Emails.Help.CustomerNotification',['ticket' => $this->ticket]);
+                    ->view('Emails.Help.TicketNotification',['ticket' => $this->ticket]);
             }
             else
                 return (new MailMessage)
-                    ->line('You have new ticket')
+                    ->line('You have new ticket №'.$this->ticket->code)
+                    ->line('Subject :'.$this->ticket->subject)
                     ->line($this->ticket->text)
                     ->line($this->ticket->created_at)
-                    ->action('Reply here', route('ticket.replay',['id'=>$this->ticket->id]))
-                    ->line('Thank you for using our application!');
-
-
+                    ->action('Reply here', route('ticket.replay',['id'=>$this->ticket->id]));
         }
         catch (\Exception $ex){
             Log::error($ex);
         }
-
     }
 
     /**

resources/views/Emails/Help/CommentNotification.blade.php

@@ -0,0 +1,30 @@
+@extends('Emails.Layouts.Master')
+@section('message_content')
+    <p><strong>Здравствуйте!</strong></p>
+    <p>
+        Получен ответ на Вашу заявку №: {{ $comment->ticket->code }}.
+    </p>
+    <p>Чтобы просмотреть текст, перейдите по <a href="{{route('help.show',['code' => $comment->ticket->code])}}">ссылке</a></p>
+
+    <p>
+        С уважением, служба поддержки клиентов.
+    </p>
+
+    <div style="margin-top: 10px; background-color:  #ccc;">
+        <p><strong>Salam!</strong></p>
+        <p>
+            Siziň №: {{ $ticket->code }} belgili hatyňyza jogap ýazyldy.
+        </p>
+        <p>Jogaby görmek üçin <a href="{{route('help.show',['code' => $comment->ticket->code])}}">şu ýere</a> basyň!</p>
+        <p>
+            Hormatlamak bilen, teh. goldaw.
+        </p>
+    </div>
+
+
+@endsection
+
+@section('footer')
+
+
+@stop

resources/views/Emails/Help/CustomerNotification.blade.php

@@ -1,28 +0,0 @@
-@extends('Emails.Layouts.Master')
-@section('message_content')
-    <p><strong>Здравствуйте!</strong></p>
-    <p>
-        My poluchili wash zapros <a href="{{route('help.show',['code' => $ticket->code])}}"> No:{{ $ticket->code }}.</a> Ozhidayte uvedomlenie ob otwete.
-    </p>
-
-    <p>
-        S uwazheniem, sluzhba podderzhki klientow
-    </p>
-
-    <div style="margin-top: 10px; background-color:  #ccc;">
-        <p><strong>Salam!</strong></p>
-        <p>
-            My poluchili wash zapros <a href="{{route('help.show',['code' => $ticket->code])}}"> No:{{ $ticket->code }}.</a> Ozhidayte uvedomlenie ob otwete.
-        </p>
-        <p>
-            Hormatlamak bilen, tehpodderzhka
-        </p>
-    </div>
-
-
-@endsection
-
-@section('footer')
-
-
-@stop

resources/views/Emails/Help/TicketNotification.blade.php

@@ -0,0 +1,28 @@
+@extends('Emails.Layouts.Master')
+@section('message_content')
+    <p><strong>Здравствуйте!</strong></p>
+    <p>
+        Мы получили ваш запрос <a href="{{route('help.show',['code' => $ticket->code])}}"> c:{{ $ticket->code }}.</a> Ожидайте уведомление об ответе.
+    </p>
+
+    <p>
+        С уважением, служба поддержки клиентов.
+    </p>
+
+    <div style="margin-top: 10px; background-color:  #ccc;">
+        <p><strong>Salam!</strong></p>
+        <p>
+            <a href="{{route('help.show',['code' => $ticket->code])}}"> №:{{ $ticket->code }}.</a> belgili hatyňyz bize gowuşdy. Jogabay barada bildiriş hatyna garaşyň.
+        </p>
+        <p>
+            Hormatlamak bilen, teh. goldaw.
+        </p>
+    </div>
+
+
+@endsection
+
+@section('footer')
+
+
+@stop