diff --git a/app/Models/HelpTicket.php b/app/Models/HelpTicket.php
index 83ee414b..e78229db 100644
--- a/app/Models/HelpTicket.php
+++ b/app/Models/HelpTicket.php
@@ -51,7 +51,7 @@ class HelpTicket extends Model
 
     /*
     |--------------------------------------------------------------------------
-    | ACCESSORS
+    | ACCESORS
     |--------------------------------------------------------------------------
     */
 
@@ -73,6 +73,21 @@ class HelpTicket extends Model
             $this->attributes[$attribute_name] = null;
         }
 
+        // if a base64 was sent, store it in the db
+        if (starts_with($value, 'data:image'))
+        {
+            // 0. Make the image
+            $image = \Image::make($value)->encode('jpg', 90);
+            // 1. Generate a filename.
+            $filename = md5($value.time()).'.jpg';
+            // 2. Store the image on disk.
+            \Storage::disk($disk)->put($destination_path.'/'.$filename, $image->stream());
+            // 3. Save the public path to the database
+            // but first, remove "public/" from the path, since we're pointing to it from the root folder
+            // that way, what gets saved in the database is the user-accesible URL
+            $public_destination_path = Str::replaceFirst('public/', '', $destination_path);
+            $this->attributes[$attribute_name] = $public_destination_path.'/'.$filename;
+        }
     }
     /**
      * Boot all of the bootable traits on the model.