birzha-legalizasia/app/Http/Controllers/API/TicketController.php

<?php

namespace App\Http\Controllers\API;

use App\Http\Controllers\Controller;
use App\Http\Requests\API\TicketRequest;
use App\Http\Requests\API\MessageRequest;
use App\Http\Resources\MessageResource;
use App\Http\Resources\TicketResource;
use App\Models\Account;
use App\Models\Business;
use App\Models\Client;
use App\Models\Company;
use App\Models\Message;
use App\Models\Status;
use App\Models\Ticket;
use App\Models\User;
use App\Notifications\ApplicationApproved;
use App\Notifications\TicketMessage;
use App\Notifications\TicketPosted;
use Illuminate\Contracts\Database\Eloquent\Builder;
use Illuminate\Http\Request;
use Illuminate\Support\Facades\Notification;

class TicketController extends Controller
{

    public function chat(Request $request)
    {
        $ticket = Ticket::with(['account.profile','category'])->find($request->ticket_id);
        //todo send email to admin
        return view('admin.messages',[
            'ticket' => $ticket
        ]);
    }

    public function getTicketMessages(Request $request)
    {
        if(Ticket::find($request->ticket_id))
        {
            $messages = Message::with('admin')->where('ticket_id', $request->ticket_id)
                ->orderBy('id', 'asc')
                ->paginate($request->per_page ?? 10);

            return MessageResource::collection($messages);
        }

        return response()->json([
            "message" => trans('app.ticket.not_found', ['id' => $request->ticket_id]),
            "errors"  => [
                "ticket_id" => [trans('app.ticket.not_found', ['id' => $request->ticket_id])
                ]
            ]
        ], 404);
    }

    public function postMessage(MessageRequest $request)
    {
        try{
            $message = new Message($request->only(['ticket_id', 'content']));
            $message['is_client'] = true;
            $message['client_id'] = $request->user()->id;
            $message->save();
            $ticket = Ticket::find($request->ticket_id);
            if($ticket->last_sender == 'admin'){
                $users = User::with(['permissions' => function($q) {
                    $q->whereIn("name", ["tickets"]);
                }])->get();
                Notification::send($users, new TicketMessage());
            }
            $ticket['last_sender'] = 'client';
            $ticket->save();

            //todo send notification email to admin
            return MessageResource::make($message);
        }
        catch(\Exception $e){
            return $e->getMessage();
        }
    }

    public function postMessageAdmin(MessageRequest $request)
    {
        try{
            $message = new Message($request->only(['ticket_id', 'content', 'admin_id', 'status_id']));
            $message['is_client'] = false;
            $message->save();
            $ticket = Ticket::find($request->ticket_id);
            if($ticket->last_sender == 'client'){
                $account = Account::with('clients')->find($ticket->client_id);
                Notification::send($account->clients()->where('is_suspended', 0)->get(), new TicketMessage());
            }
            $ticket['last_sender'] = 'admin';
            $ticket->save();
            return MessageResource::make($message);
        }
        catch(\Exception $e){
            return $e->getMessage();
        }
    }

    public function getTickets(Request $request)
    {
        $client = $request->user();
        $account = Account::find($client->account_id);
        $tickets = Ticket::with('status')->where('client_id', $account->id)
                    ->orderBy('created_at', 'desc')->paginate($request->per_page ?? 10);

        return TicketResource::collection($tickets);
    }

    public function postTicket(TicketRequest $request)
    {
        $ticket = new Ticket($request->only('content', 'title','category_id'));
        $client = $request->user();
        $ticket['client_id'] = $client->account_id;
        $status = Status::where('name', 'Open')->firstOrFail();
        $ticket['status_id'] = $status->id;
        $ticket['last_sender'] = 'client';
        $ticket->save();
        $users = User::with(["permissions" => function($q) {
            $q->whereIn("name", ["tickets"]);
        }])->get();
        Notification::send($users, new TicketPosted());
        return TicketResource::make($ticket);
    }

    public function createAppTicket(Request $request){
        $ticket = new Ticket($request->only('content', 'title','category_id', 'account_id', 'application_id'));
        $ticket['status_id'] = 1;
        $ticket['client_id'] = $request->account_id;
        $ticket['last_sender'] = 'admin';
        $ticket->save();
        $not_suspended_clients = Client::where('is_suspended', 0)->where('account_id', $request->account_id)->get();
        Notification::send($not_suspended_clients, new TicketPosted());
        return redirect(route('chat',['ticket_id' => $ticket->id]));
    }

    public function createBrokerAppTicket(Request $request){
        $ticket = new Ticket($request->only('content', 'title','category_id', 'account_id', 'broker_application_id'));
        $ticket['status_id'] = 1;
        $ticket['client_id'] = $request->account_id;
        $ticket['last_sender'] = 'admin';
        $ticket->save();
        $not_suspended_clients = Client::where('is_suspended', 0)->where('account_id', $request->account_id)->get();
        Notification::send($not_suspended_clients, new TicketPosted());
        return redirect(route('chat',['ticket_id' => $ticket->id]));
    }

    public function accountForTicketsAjax(Request $request){
        $search_term = $request->input('q');

        if ($search_term)
        {
            $accounts = Account::whereHasMorph('profile',
            [Business::class, Company::class],
            function (Builder $query) use ($search_term) {
                $query->where('name', 'like', '%' . $search_term . '%');
            })->paginate(10);
            $accounts_array = Account::whereHasMorph('profile',
            [Business::class, Company::class],
            function (Builder $query) use ($search_term) {
                $query->where('name', 'like', '%' . $search_term . '%');
            })->paginate(10)->toArray();
            $array = [];
            foreach($accounts as $account){
                if($account->type == 'company'){
                    $array_item['name'] = $account->profile->name;
                }
                else{
                    $array_item['name'] = $account->profile->name . ' ' .$account->profile->surname;
                }
                $array_item['id'] = $account['id'];
                array_push($array, $array_item);
            }
            $accounts_array['data'] = $array;
        }
        else
        {
            $accounts = Account::paginate(10);
            $accounts_array = Account::paginate(10)->toArray();
            $array = [];
            foreach($accounts as $account){
                if($account->type == 'company'){
                    $array_item['name'] = $account->profile->name;
                }
                else{
                    $array_item['name'] = $account->profile->name . ' ' . $account->profile->surname;
                }
                $array_item['id'] = $account['id'];
                array_push($array, $array_item);
            }
            $accounts_array['data'] = $array;
        }

        return $accounts_array;
    }

}