98 lines
2.9 KiB
PHP
Executable File
98 lines
2.9 KiB
PHP
Executable File
<?php
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namespace App\Models;
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use Backpack\CRUD\app\Models\Traits\CrudTrait;
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use Illuminate\Database\Eloquent\Model;
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class Ticket extends Model
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{
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use CrudTrait;
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/*
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|--------------------------------------------------------------------------
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| GLOBAL VARIABLES
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|--------------------------------------------------------------------------
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*/
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protected $table = 'tickets';
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// protected $primaryKey = 'id';
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// public $timestamps = false;
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// protected $guarded = ['id'];
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protected $fillable = [
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'client_id',
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'status_id',
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'title',
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'content',
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'category_id',
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'last_sender',
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'application_id'
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];
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// protected $hidden = [];
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// protected $dates = [];
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/*
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|--------------------------------------------------------------------------
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| FUNCTIONS
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|--------------------------------------------------------------------------
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*/
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public function messagesOfTicket(){
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return '<a class="btn btn-sm btn-link" href="'. backpack_url('chat') .'?ticket_id='.$this->id.'" data-toggle="tooltip">
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<svg xmlns="http://www.w3.org/2000/svg" style="width:15px" fill="none" viewBox="0 0 24 24" stroke="currentColor" stroke-width="2">
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<path stroke-linecap="round" stroke-linejoin="round" d="M3 8l7.89 5.26a2 2 0 002.22 0L21 8M5 19h14a2 2 0 002-2V7a2 2 0 00-2-2H5a2 2 0 00-2 2v10a2 2 0 002 2z" />
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</svg> Chat</a>';
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}
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/*
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|--------------------------------------------------------------------------
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| RELATIONS
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|--------------------------------------------------------------------------
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*/
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public function account(){
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return $this->belongsTo(Account::class, 'client_id');
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}
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public function category(){
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return $this->belongsTo(Category::class, 'category_id');
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}
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public function status(){
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return $this->belongsTo(Status::class, 'status_id');
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}
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public function messages(){
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return $this->hasMany(Message::class);
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}
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/*
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|--------------------------------------------------------------------------
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| SCOPES
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|--------------------------------------------------------------------------
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*/
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public function scopeOpen($query)
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{
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return $query->whereHas('status', function ($q) {
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$q->where('name', 'Open');
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});
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}
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public function scopeClosed($query)
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{
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return $query->whereHas('status', function ($q) {
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$q->where('name', 'Closed');
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});
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}
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/*
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|--------------------------------------------------------------------------
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| ACCESSORS
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|--------------------------------------------------------------------------
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*/
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/*
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|--------------------------------------------------------------------------
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| MUTATORS
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|--------------------------------------------------------------------------
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*/
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}
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